Refund Policy
Please read all of this before submitting your refund request
Sometimes things don’t go as planned, and we fully understand that. Before proceeding with your refund request, we would like you to read through how we can help you. We’re committed to making it right for you, or helping you through the refund process if that’s what you decide.
Here's what you need to know:
1. Having technical problems? If you encounter technical issues, such as trouble connecting, please let us know before deciding on a refund. Many problems have simple solutions, and our friendly support team is on hand to walk you through all the steps to get things done.
2. Want more content? (Most popular) Our service mainly contains Swedish content for a smoother web experience. But if you are looking for specific programs or channels from other countries or in different languages, we are here to listen to you. Just reply to our email .me with your requests or via whatsapp, we will do our best to add them to our collection.
3. Does the power freeze? If you’re dealing with buffering or stuttering, don’t worry. Send us a message. Often the problem can be related to your VPN/DNS settings. We can help sort that out too!
Refund window information:
You have a 7-day refund period from your purchase date.
If after exploring our solutions you feel that our service is not quite what you were looking for, that’s totally fine!
Just fill out the refund request form below within seven days. Make sure all the information you enter is correct. We review your request quickly, and if everything is correct, your refund will be processed within just a few hours (1-5 hours).
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